Privacy Policy

At Shoptic we value the privacy of our users and the protection of their personal data. This Policy explains clearly and transparently how we collect, use, share and protect the information we obtain when you use our services.

By registering for or using Shoptic, you accept this Privacy Policy and consent to the processing of your data as set out herein. Shoptic is operated by SHOPTIC WORKS LLC, a company incorporated under the laws of the State of Delaware, United States, with its principal place of business at 848 Brickell Ave. Ste 1225, Miami, FL, 33131.

Who we are

Shoptic is a digital platform that offers image and video generation services powered by artificial intelligence, automatic content editing, and connection with online stores and social networks.

Data controller: SHOPTIC WORKS LLC, operator of Shoptic

Address: 848 Brickell Ave. Ste 1225, Miami, FL, 33131

Contact email: support@shoptic.ai

What data we collect

We collect personal and technical data that help us provide the service securely and in a personalized way.

We do not collect sensitive data (such as health, religion, sexual orientation or biometric data).

What we use your data for

We use the information for the following purposes:

• To give you access to the platform's features.
• To generate and process your content (images, videos, prompts).
• To manage your credits, payments and subscriptions.
• To maintain and improve the security and performance of the service.
• To analyze use of the platform in order to improve how it works.
• To communicate with you about operational or promotional matters.
• To comply with legal and regulatory obligations.

We may also use the information in anonymous or aggregated form for statistical purposes, analysis, or the improvement of our artificial intelligence systems.

Use of artificial intelligence and third-party providers

Shoptic uses artificial intelligence models provided by third parties, such as OpenAI, Gemini (Google) and other equivalent services, which may change over time depending on availability and costs.

The texts, images or videos you generate through Shoptic may be processed by these external systems.

In some cases, providers may use data or prompts in aggregated, anonymized or statistical form to train and improve their models, without personally identifying the user.

Shoptic only selects providers that maintain high standards of privacy and security, but is not responsible for any processing those third parties carry out outside the scope of the contracted service.

Who we share your information with

We may share certain personal data only with:

• Artificial intelligence and technology service providers (for example, OpenAI, Google Cloud, Gemini).
• Payment and billing platforms to process transactions.
• Hosting and storage providers, such as Google Cloud.
• Analytics and marketing services (for example, Google Analytics, Meta Pixel), always in compliance with applicable regulations.

We do not sell, rent or trade your personal data to third parties.

Some of our providers may be located outside Argentina. In those cases, we seek to ensure that they meet adequate data protection standards, even if the destination country does not have equivalent legislation.

Communications and marketing

We may send you messages with information about the service, updates or promotions.

You can unsubscribe at any time by clicking the unsubscribe link included in each email or by setting your preferences in your account.

Transactional or important messages (such as payment confirmations, service changes or security alerts) will be sent whenever necessary.

User rights

As the owner of your personal data, you have the right to:

• Access the information we hold about you.
• Request the rectification, update or deletion of your data.
• Withdraw your consent to its use.
• Object to processing for commercial purposes.

You can exercise these rights from your account on the site or by writing to us at support@shoptic.ai.

When you delete your account, your personal data and the history of your generations will also be deleted, in accordance with the time frames established in your plan.

Information security

At Shoptic we apply technical and organizational measures to protect your data:

• SSL encryption on all communications.
• Passwords stored using secure hashing techniques.
• Internal access controls.
• Security monitoring and misuse detection.

However, no system is completely infallible. If we detect a security breach that may affect you, we will notify you immediately.

Data retention

Data will be retained while your account is active or for as long as necessary according to the contracted plan.

Depending on the type of plan, some generations or content may be deleted automatically after a certain period.

When you close your account, all your data and histories are deleted from our databases, unless we must retain them for legal or accounting reasons.

Use of cookies and analytics

Shoptic uses cookies and similar technologies to improve your experience and analyze use of the site.

These cookies may be:

• Essential: necessary for the site to function.
• Analytics: to measure performance and improve the service.
• Marketing: to show relevant ads.

You can configure or reject non-essential cookies through your browser options or in the preferences banner when you enter the site.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes in the law, in our services or in the providers we use.

We will notify you by email and within the platform when significant changes are made.

Continued use of the service after such changes constitutes acceptance of the updated version.

Governing law and jurisdiction

This Policy is governed by the laws of the State of Delaware, United States, without prejudice to any mandatory data protection rules that may apply in your jurisdiction of residence.

In the event of a dispute, the parties submit to the jurisdiction of the competent courts of the State of Delaware, United States, except for mandatory consumer protection provisions.

Contact: For questions or complaints, users may write to the email address support@shoptic.ai