Contact
Talk to the Shoptic team
Questions about plans, credits, your Shopify connection or a generated image? Write to us and a person from the team answers, usually within one business day. We work in English, Spanish and Portuguese.
How to reach us
Support and general inquiries
Account questions, billing, credits, a generation that did not come out right, or feedback about the product. This is the fastest way to reach us.
hola@shoptic.aiChat with the team directly. Business plan customers get priority support on this channel; everyone else is welcome too.
Open WhatsAppBook a demo
A 20 minute walkthrough of Shoptic on your own catalog, useful if you run several stores or want to evaluate the Business plan.
Pick a timePrivacy and data requests
Access, correction or deletion of personal data, and any question about how we process it, as described in our Privacy Policy.
privacy@shoptic.aiPartnerships and press
Agencies, e-commerce platforms and media. Tell us what you have in mind and we will get back to you.
hola@shoptic.aiCompany details
Shoptic is operated by Shoptic Works LLC, a company incorporated in Delaware, United States. The product and support teams are based in Argentina.
Support hours: Monday to Friday, 9:00 to 18:00 (GMT-3). Messages received outside those hours are answered the next business day.
Shoptic does not have a physical storefront; all support is handled online through the channels above.